Thanks for purchasing our products at www.minestitched.co.za operated by MINEstitched.
For items to be eligible for a refund, you have to return the item you have purchased to us within 14 calendar days of the purchase. The item must be unopened and in its original condition. Contact us at admin@minestitched.co.za to receive shipping details.
Returns out of the 14 calendar days will be refunded at 75% of the purchase price if eligible. Custom made clothing will be refunded 50% due to the nature of the process. Refund will be made once items have been returned.
Domestic returns (South Africa)
*Aramex at your nearest Pic’n’Pay is very user friendly and cost effective , if you do not have a courier in mind.
If our products arrived damaged or contaminated in any way, please contact us right away at admin@minestitched.co.za and we will be happy to send a free replacement if the order is not custom made.
If anything is unclear or you have more questions feel free to contact our customer support team.
Thank you for shopping with MINEstitched, hope to see you back soon.